Terms & Conditions mco99 — Malaysia Platform Terms of Use

The mco99 platform is offered exclusively to individuals who meet the following eligibility requirements. By accessing any part of the mco99 platform, you confirm that you satisfy all stated eligibility criteria.

• You must be at least 18 years old at the time of registration. mco99 does not permit any involvement from individuals under the age of 18 in any activity on the platform.
• You must be a legally competent individual capable of entering into a binding contract under Malaysian law.
• You are not on a self-exclusion list or otherwise restricted from betting activities.
• Your use of the mco99 platform does not violate any laws or regulations applicable in your jurisdiction.
• You are not acting on behalf of a third party. Each individual is permitted to hold only one mco99 account — registering an account on behalf of another person is strictly prohibited.

To access the full range of mco99 services, you are required to register a valid account. Registration with mco99 is free and takes less than 2 minutes. The following conditions apply during and after registration:

• You are required to provide accurate, complete, and up-to-date information during registration, including your full name, an active Malaysian phone number, and a valid email address.
• Each individual is only permitted to register one account only. Holding multiple accounts as the same individual is a serious violation of mco99's terms and may result in the closure of all associated accounts and forfeiture of any remaining balances.
• You are solely responsible for keeping your account password confidential. mco99 will not be held liable for any losses resulting from your failure to protect your login credentials.
• If you suspect your account has been accessed without authorisation, you must notify mco99 immediately through our customer support.
• Mco99 reserves the right to verify a player's identity through a KYC (Know Your Customer) process, which may require a copy of a valid Malaysian identification document.

By completing registration, you confirm that all information provided is accurate and agree to update it should any changes occur.

Mco99 offers a range of convenient and secure payment methods for Malaysian players. All transactions are processed in Malaysian Ringgit (MYR). Accepted methods include:

• The withdrawal method must match or be linked to the deposit method used. mco99 reserves the right to request additional verification for withdrawals exceeding RM5,000.
• Any deposit that cannot be matched to a valid account may be returned without interest.
• Mco99 does not charge any fees for standard withdrawals. However, your financial service provider may impose their own charges.
• Funds held in your mco99 account do not earn interest and are not covered by any deposit insurance scheme.

Mco99 offers a variety of bonuses and promotions from time to time for both new and existing members. All bonuses are subject to specific terms and conditions stated in each promotional offer. The following general terms apply to all mco99 bonuses:

• Rollover Requirements (Wagering): All bonuses credited to your account must meet the rollover (wagering) requirements before any winnings can be withdrawn. Rollover requirements are stated in each promotional offer.
• One Active Bonus at a Time: Only one active bonus is permitted at a time unless otherwise stated in the promotional terms.
• Bonus Misuse Policy: mco99 strictly prohibits any attempt to exploit the bonus system, including opening multiple accounts, hedge betting, or any other form of manipulation.
• Bonus Validity Period: Every bonus has a stated validity period. Bonuses that are unused or whose rollover requirements are not met within the specified period will be automatically forfeited.
• Eligible Games: Some bonuses may only be valid for specific game types — for example, a slots-only bonus cannot be used to fulfil rollover requirements through football betting or baccarat.

All betting and gaming activity on the mco99 platform is subject to the specific rules governing each game type. The following general rules apply across all sections of the platform:

• Confirmed bets are final and cannot be cancelled or amended except under specific circumstances outlined in the relevant game rules.
• In the event of a technical disruption during a live casino game, mco99 will refer to official server records to determine the valid outcome.
• For Sports Betting, mco99 uses official results issued by the relevant sports governing body. In the event of a discrepancy, the result recognised by the accredited governing body will be applied.
• Mco99 reserves the right to void or reject bets placed at obviously incorrect odds (obvious error odds) without any liability.
• The maximum bet per game and market is as displayed on the mco99 platform and is subject to change from time to time.

For mco99 live casino games including baccarat, roulette, blackjack, and sic bo — the detailed game rules governing each table are displayed directly within the game interface. Players are responsible for understanding the rules before play begins.

Mco99 is committed to the principles of responsible gaming. We believe our platform should be a source of entertainment — not a financial burden or source of hardship for players and their families. To that end, mco99 provides the following tools to help players manage their usage:

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits in their account settings. These limits take effect immediately and can be reduced at any time, but increasing a limit requires a 7-day waiting period.
• Betting Limits: Players may set a maximum amount they are allowed to wager within a specified period.
• Loss Limit: Players may set a maximum loss limit within a specified period. The platform will prevent further betting once this limit is reached.
• Session Time Limit: Players can set a session time limit. The system will send a reminder and automatically end the session once the limit is reached.
• Self-Exclusion: Players may choose to self-exclude from the mco99 platform for a minimum period of 6 months up to a lifetime ban.

If you or someone you know needs help with a gambling problem, please contact mco99 customer support or visit our Responsible Gaming us for more information and support resources.

A mco99 account showing no login or transaction activity for 12 consecutive months will be classified as an inactive account. The following policy applies to inactive accounts:

• Mco99 will send email and SMS notifications to your registered address and phone number before an account is classified as inactive.
• Inactive accounts with a remaining balance will be subject to an administrative fee of RM10 per month or 10% of the balance (whichever is lower), starting from the 13th month of inactivity.
• An inactive account balance will not fall below RM0 — administrative fees will cease once the balance reaches zero.
• Players may reactivate their inactive accounts simply by logging back in. Once reactivated, no further administrative fees will be charged.

Mco99 reserves the right to suspend or close any player's account without prior notice under the following circumstances:

• Violation of any mco99 terms and conditions
• Suspected fraud, money laundering, or other illegal activity
• Multiple accounts held by the same individual
• Abuse of the bonus or promotions system
• Providing false or misleading information during registration or the KYC process
• Actions that may damage the reputation or integrity of the mco99 platform

Players may also request to close their own account at any time by contacting mco99 customer support. Any remaining balance after all rollover requirements have been fulfilled will be refunded via the original payment method.

All content on the mco99 platform — including but not limited to logos, branding, interface design, text, images, graphics, software, and code — is the exclusive property of mco99 and is protected under applicable Malaysian and international copyright law.

• No part of mco99's content may be copied, reproduced, distributed, displayed, or used in any form without prior written permission from mco99.
• Players are granted a limited, non-exclusive, and non-transferable licence to access and use the mco99 platform for personal entertainment purposes only.
• This licence does not grant players any ownership rights over the platform or its content.

To the fullest extent permitted by applicable Malaysian law, mco99 shall not be liable for any direct, indirect, consequential, or punitive losses arising from the use of the platform, including:

• Losses caused by service interruptions, technical disruptions, or unavoidable platform downtime
• Losses arising from the acts or omissions of third parties, including payment service providers
• Losses resulting from unauthorised access to your account due to your own negligence in safeguarding your login credentials
• Any financial losses arising from betting or gaming decisions made by the player

Mco99 reserves the right to amend, update, or replace any part of these terms and conditions at any time without prior notice to players. However, mco99 endeavours to inform players of significant changes through:

• Email notification to the registered address
• In-platform notification upon login
• Update the "Last Updated" date at the top of this document

Continued use of the mco99 platform following any amendments to the terms and conditions constitutes your acceptance of the revised terms. It is your responsibility to review these terms periodically.

If you have any questions, concerns, or complaints regarding mco99's Terms & Conditions, our team is ready to assist you through the following channels:

• Live Chat: Available 24/7 directly within the mco99 platform — response within 2 minutes
• Email: support@mco99.bet — response within 4 business hours
• Phone: mco99 customer support is available 24 hours a day

All communication with mco99 customer support is available in Bahasa Malaysia. Our team consists of local Malaysian agents who understand the needs and context of Malaysian players.